Earlier in one of my posts here, I had alerted readers about the hijacking of Yahoo mails' particulars. Later, Yahoo Mail wanted to protect its account holders and made changes in its safety procedures. I had not read its alert mail about this change. Result: I lost one of my Yahoo Mail account. I was earlier careless while signing in the account and ignored it's demand to add phone number or change the alternate mail address to one that is active.
While I wanted to recover my account somehow, I learnt all these from 'Yahoo! Help':
1. I cannot get back my account online if I have an old inactive alternate recovery email address for the account. (I was instructed to contact Yahoo Mail through personal mail/phone, indicating a laborious procedure ahead).
2. The security questions and answers don't work now to confirm my identity; I have to update my recovery email and mobile number to confirm my identity.
3. I can replace up to ten emails to get my mail account recovered and in order to prove my identity by following the account recovery methods mentioned here!
4. Recovery option is there on web browser from computer or mobile phone App.
So, be alert to change the lost or inactive recovery mail and phone number to an active and alive one to save your account from locked.
While I wanted to recover my account somehow, I learnt all these from 'Yahoo! Help':
1. I cannot get back my account online if I have an old inactive alternate recovery email address for the account. (I was instructed to contact Yahoo Mail through personal mail/phone, indicating a laborious procedure ahead).
2. The security questions and answers don't work now to confirm my identity; I have to update my recovery email and mobile number to confirm my identity.
3. I can replace up to ten emails to get my mail account recovered and in order to prove my identity by following the account recovery methods mentioned here!
4. Recovery option is there on web browser from computer or mobile phone App.
So, be alert to change the lost or inactive recovery mail and phone number to an active and alive one to save your account from locked.
